TELEPHONE SERVICE - DJSHOP

We're not Google, but at least we listen to music all day long through the best speakers on the market.
Are you a fan of sound and lighting too? Do you enjoy communicating and helping others find exactly what they are looking for?
If so, then its location
Call Center Manager
she is perfect for you.
Our team is looking for a person who will combine organization, customer service and expertise in their world
sound, lighting and DJing
.
What will you do in your daily life:
You will communicate with customers via phone, email and social media (Instagram, Facebook, Messenger, Viber, TikTok) to assist them with orders, inquiries and equipment selections.
You will manage online orders, making sure they proceed without delays.
You will help customers make the best choices by recommending products that suit their needs.
What we are looking for in you:
Love for sound, lighting and DJ equipment
. You don't need to be a professional, but have a passion for the subject.
Excellent communication skills
. As a family business, our approach to selling has always been people-centric. Customer service is important to us.
Good computer knowledge
and online tools (email, CRM, e-shop management, social media chat).
Positive attitude and team spirit
– we believe that a good atmosphere in the team makes everyday life more efficient, that's why we insist a lot on our values.
Additional qualifications that will impress us:
Experience in e-shop management or telephone service.
Knowledge of ERP & warehouse systems.
Good knowledge of English for customer service.
What we offer:
A friendly and dynamic work environment
with people who love sound and lighting.
Continuous education
and advancement opportunities in the industry.
Net earnings above the basic salary combined with a bonus for achieving the company's goals
.
Discount on equipment
so that you too can enjoy your passion for sound and lighting.
Send us your CV. Guaranteed we won't lose it in a drawer.
You can attach your CV through the platform to this advertisement or forward it to us at [contact removed].
Join our team and help us continue to provide the best experience for audio and lighting enthusiasts!