Front Office Manager

We are looking for a new colleague to head our Front Desk Team for the position of Front Office Manager, who coordinates the work of the team and takes care of the needs of our guests. Front Office Manager MAIN DUTIES: In-depth knowledge of delivery and travel tasks, invoicing and treasury management processes, their coordination, implementation and completion as necessary, full management of the reception In-depth and comprehensive knowledge of the services of the entire Resort and, knowing this, the coordination of the work of the Hotel reception staff Close cooperation with sales Colleagues, in-depth knowledge of sales processes, necessary completion of sales tasks (e-mails, phone calls) Continuous contact with Guests, professional handling of guest complaints Continuous contact and cooperation with the Management and other organizational units of the Resort Planning the working hours and holidays of Hotel Receptionists Participation in the selection process of new Hotel Receptionists, training of new Employees WE ARE LOOKING FOR YOU IF: You can communicate verbally and in writing in German at the company level Full-time, long-term you are looking for a job opportunity You have already worked in a similar role You have excellent problem-solving and communication skills You are guest-centric, you find joy in working with guests WE WILL TREAT IT AS AN ADVANTAGE IF YOU CAN COMMUNICATE IN ENGLISH AT A CONVERSATION LEVEL, both verbally and in writing WHAT WE OFFER: We welcome your application to join a dynamic team in a modern and international work environment. In exchange for your conscientious and precise work, we can offer competitive salary and rewards, as well as discounts reserved for you and your family.