Manager of DevOps Engineering Support

*We are unable to sponsor for this permanent Full time role**Position is bonus eligible*Prestigious Financial Institution is currently seeking a Manager of DevOps Engineering Support with AWS experience. Candidate will provide subject matter expertise for ongoing support of custom applications and 3rd party infrastructure deployed on-prem and AWS environments. Candidate will identify areas for improvement, allocate resources, and hire where appropriate to ensure successful support of these environments.Responsibilities:Team Leadership: Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth.Translate middle and senior management directives into workable policiesMonitor project status and take remedial action on projects behind schedule and/or over budgetRun the incident and problem management process for non-production environments.Manage L1/L2 support for non-production and production environmentsResolve complex support issues in production and non-production environments.Have an understanding of Cloud Native applications running on Kubernetes within AWS.Assist production support and development staff in debugging environment defects.Create procedural and troubleshooting documentation related to cloud native applicationsOversee development of complex automation scripts using common automation tools, such as Jenkins, Ansible, and TerraformSupervisory ResponsibilitiesDirect work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessaryCommunicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issuesPrepare and conduct employee reviews as well as monitors progress to satisfy employee and management goalsPromote employee development by conducting career-planning sessions and scheduling employee training classes, conferences and seminarsEnsure that proper funding is added to the department budgetQualifications:Scripting and codingNetwork technologiesCI/CD tools such as Artifactory, Jenkins, and GITCloud native applications, including Terraform experience.Technologies used to support microservices.Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in infrastructure-as-code tools such as Terraform or CloudFormationStrong programming skills in Java or Python, and experience with containerization technologies such as Docker or KubernetesExperience with Kafka MRCUnderstanding of software development methodologies and Agile practicesExperience with Middleware technologiesExcellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues.Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.Bachelor's degree in a related area10-15 years of overall IT experienceMinimum 10 years experience working in a distributed multi-platform environment.Minimum 3 years management experienceCloud Certification a plus