Technology Operations - Linux, Windows, IBM, UC4

NO SPONSORSHIPTechnology Operations - Linux, Windows, IBM, UC4LOCATIONS: CHICAGO, ILHybrid 3 days onsite and 2 days remote - 2nd shift Tuesday - Saturday 230pm - 11pm cstLevel 1 - monitoring processes, driving improvements, production control support. storage cloud linux unix storage networking incident response first level maintain logs records uc4/control m windows IBMTechnology Operations is responsible for monitoring the production environment. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Cloud, Linux/Unix, Networking, Business Operations, Change/Problem/Incident Management.ResponsibilitiesEmploy first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms.Support the execution and troubleshooting of scheduling jobs.Provide first-level support for Production Installs, D/R and Industry tests.Maintain all off-site storage records and shipments.Rerun/Restart failed backups and perform restores when required.Work scheduled overtime when needed to ensure 24 x 7 coverage.QualificationsBasic knowledge of ITIL principlesWorking knowledge of Scheduling applications/tools (UC4/Control M)Basic understanding of NetworkBasic understanding of Unix/LinuxBasic understanding WindowsBasic understanding StorageBasic knowledge of IBM JCLUnderstands technical monitoring and metricsSophisticated understanding of enterprising technology3+ years of OS/390 JCL and IBM utilities3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage.Strong network knowledge heavily favoured.3+ years working knowledge of an open systems scheduling product (UC4).Some knowledge of cloud environment