Content Moderation - Bilingual Hebrew/English

So what does a Content Moderator do?
Think of yourself as someone who will ensure high-quality and safe experiences for people and businesses across various social media platforms.  You will be instrumental in keeping our online world engaging, appropriate, and SAFE. You will enforce our client’s terms of use by carefully monitoring and reporting abuse on their platform. You will review content such as videos, news stories, still pictures, political ads, and social media profiles. You will then score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency. At times you may review disturbing content which may include child exploitation and abuse, animal torture, gang violence, murder or hate speech.
In order to support you, we will provide:
- Full training
- Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
- Access to on-site counselors, resiliency programmes, and other wellness initiatives
- Daily time to participate in wellness activities such as dance parties, fitness challenges, on-site wellness programs, video games, and team development exercises.
In addition, you will also receive:
- Competitive Salary (14 payments per year!)
- Permanent Contract
- Private Health Insurance
- 20 days of Annual Leave + An additional day off for your birthday
- Development Opportunities and Professional Growth
- Onsite Free Munchies, Popcorn, and Food for Purchase from our Market or Local Source Food Vendors
- Comprehensive Relocation Package (if relocating to Thessaloniki), including a ticket and 2-week accommodation coverage and support from a dedicated Relocation Advisor
Do you have what it takes to be a Content Moderator?
We need someone with
- At least one year's experience in a customer experience environment. (Preferred)
- A high school diploma or equivalent
- Strong written communication skills and most importantly empathy
- Cultural awareness and general understanding of political and social situations