Coordinator of the Zagreb center

We are looking for a person with business experience in the field of customer service for the position of Coordinator in Zagreb (m/f).

The ideal candidate approaches work with a high degree of seriousness, pays attention to details and is ready to continuously acquire new knowledge and skills. Considering the nature of the job, which requires engagement of up to 4 hours a day or as needed, we offer the possibility of cooperation in the status of an external associate or permanent employment.

We expect continuous growth in the scope of work each year, so we will jointly adjust working hours, tasks and responsibilities to support your professional development and ensure a successful collaboration.

The position is diverse and covers a wide range of activities.

Detailed description of work tasks:
Administrative tasks:
• Planning and coordination of administrative and organizational activities within the organization.
• Participation in workshops, conferences and other relevant events as needed.
• Creation and monitoring of budgets and preparation of financial and reports.
• Monitoring of card billing of services to clients.
• Ensuring effective implementation through operational and strategic activities.
• Archiving of documentation in electronic and physical archives.
• Occasional trips to the bank, post office and accounting.
• Creation of travel orders/loco rides.
• Creation of certificates of participation, education and the like.
• Preparation and delivery of the necessary documentation to the accounting department.
• Maintaining and updating internal records and databases to ensure accuracy and up-to-date information.

Communication with users:
• Providing information and support to potential and existing users by e-mail, phone or in person, responding to their inquiries and needs.

Preparation and organization of trainings:
• Planning and coordination of educational programs, including logistical aspects such as space reservation, preparation of materials and coordination with educators.
• Organization of additional activities such as workshops, seminars or other events related to education.

Promotion on digital platforms:
• Cooperation with the marketing team on the promotion of educational programs and activities on digital platforms.
What do we offer?
Work location: Work from home (remote/home office), preferably from Zagreb

Working environment:
• A dynamic and supportive team that values cooperation and mutual assistance.

Technical equipment:
• We provide the necessary equipment for work, including a computer and telephone.

Work flexibility:
• The possibility of working from home, which enables a better balance between business and private obligations.

Free time:
• The number of working hours varies throughout the year, with some months being more intensive and requiring greater commitment, while others, especially during the summer, are easier and more flexible.

Work load:
• In the initial phase of cooperation, an average of up to 4 hours of work per day is expected.
Professional development:
• An opportunity to gain rich experience in organization, communication and work with clients, which will contribute to your professional development.
Cooperation status:
• Work as an external associate or employee, with a certain level of flexibility and autonomy.
permanent employment, fixed term contract
City of Zagreb, County of Zagreb region