Communications Assistant

Job Info
Job Description
Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP is the leading United Nations organization in fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org or follow at @UNDP
Communication activities are geared towards increasing awareness of UNDP technical and intellectual capacities contributing to Kosovo with its development agenda, focusing on social inclusion and human development for all.Communication activities include advocacy and awareness raising on key development challenges in Kosovo such as inclusive growth, democratic governance, environment and gender equality.The Communications Assistant will be supporting UNDP Communications Team with development of digital communication content, more specifically with the production of social media content, web content and other related tasks, ensuring that the results and impact made by UNDP in Kosovo is disseminated across wide audiences.Duties and Responsibilities
Under the guidance and direct supervision of the Communications Team, the Communications Assistant supports the implementation of the communications and advocacy strategies of the office to increase the standing and awareness of UNDP with partners, the media and the public. The Communications Assistant promotes a client-oriented approach in UNDP.
The Communications Assistant works in close collaboration with the programme, operations and project staff, as required.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Under the guidance and direct supervision of the Communications Team, the Communications Assistant supports the implementation of the communications and advocacy strategies of the office to increase the standing and awareness of UNDP with partners, the media and the public. The Communications Assistant promotes a client-oriented approach in UNDP.
The Communications Assistant works in close collaboration with the programme, operations and project staff, as required.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Key Duties and Accountabilities
1.) Supports the implementation of communication and outreach strategies in the office.• Assist in extracting data from various sources. • Full technical support to Communications office. • Maintain information database and photo library. • Creation of videos for social media channels of UNDP• Taking photos of UNDP events and creating designs of announcements, vacancies and other visibility materials• Posting and updating of Exposure platform and website with stories
2.) Support implementation of office publications strategy and plan.• Provide design support in preparing of different publications, both internal and external. • Assist the Communication Office with the dissemination of publications.
3.) Support maintenance of office web-based knowledge management system.• Assist in updating website in line with corporate guidelines. Maintenaning and updating of the UNDP websites and social media channels.• Maintain database of digital content for web sites and social media platforms.
4.) Provide input to and support implementation of office communication campaign and advocacy initiatives to increase awareness of UNDP’s mandate and goals through dissemination of information and organization of public and media events. • Provide logistical support to UNDP campaigns, and to the organization of other publicity/outreach/promotional opportunities for country office programme and projects. • Provide administrative and logistical support to the communications team for initiatives such as media workshops, project visits, and report launches. • Gather information as input to reports on progress of campaign and advocacy activities.
5.) Provide support to Communications team in knowledge management and dissemination.• Collect knowledge products from programmes and projects and archive them properly. • Upload content on Internal database and website guided by the Communications Associate.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.Institutional Arrangement
The Communications Assistant works under the general supervision of the Communications Associate and collaborates closely with the Communications Team. Competencies:Core
Achieve Results: • LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadlineThink Innovatively: • LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: • LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedbackAdapt with Agility: • LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: • LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confidentEngage and Partner: • LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationshipsEnable Diversity and Inclusion: • LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
People Management
Cross-Functional & Technical competencies
Business Management Communication • Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience• Ability to manage communications internally and externally, through media, social media and other appropriate channels.Business Management Digital Awareness and Literacy • Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends.Communications Digital asset management • Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media Communications Multimedia writing/editing • Ability to create and/or edit written content for multimedia Communications Social Media management • Ability to represent and promote the UNDP brand in virtual communities and networks
Required Skills and Experience
Minimum Education requirements:• Secondary education is required.• University Degree (Bachelor´s degree) in Communications, Journalism, Advertising, or related field will be given due consideration, but it is not a requirement.
Minimum years of relevant work experience:• Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of relevant experience in communications, public relations and/or administration is required.Required skills:• Proven experience in organization of large-scaled events, workshops, trainings, flash mobs etc.• Knowledge of the communication tools both online and offline.• Excellent knowledge of MS Office, as well as user level knowledge in Photoshop and Corel Draw.• Demonstrated ability to work effectively as part of a collaborative team and process. • Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages.Desired skills:• Experience in preparation of financial reports and overviews • Knowledge and experience in monitoring and evaluation tools • Experience in project management processes • Experience in procurement procedures of national / international organizations Required Language(s) • Fluency in English is required.• Fluency in Albanian or Serbian is required.Disclaimer
Important information for US Permanent Residents ('Green Card' holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advi...