Ecommerce sales representative

Responsibilities: Introducing new content in the online store (products, price updates, promotions, technical specifications, pictures) Taking customer orders placed on the website, by phone or by e-mail Identifying and understanding customer needs Contacting customers by phone to confirm orders Processing and registering orders in the system Invoicing orders in the system Preparing orders and drawing up the necessary documents for shipping Communication to customers details related to delivery time, payment methods, as well as other aspects related to the products sold Solving customer requests, returns, complaints Promoting offers, maintaining good and clear information on products, prices and promotions in the online store Our offer: We offer a salary package depending on your experience and results (fixed salary/ meal vouchers) Count on us for a work environment that supports professional development and advancement in a stable company Because your health matters, you will benefit from private medical subscription and life and accident insurance. We want your birthday to be special and that's why we offer you a free day to enjoy. We think about your financial balance and that's why we offer you a Bookster subscription. we commercialize. #PeopleOfMenatwork benefits from a fair and non-discriminatory salary system for all roles within the company. By sending your CV by e-mail or other forms of online communication, you express your consent to the processing of personal data according to the privacy policy